A knowledge agency :

In 2018 Telefonica and the trade unions representing its employees in Spain, UGT and Comisiones Obreras, signed a national agreement recognising the digital revolution and the processes of automation and globalisation that have given rise to a phenomenon where people are permanently connected. This is affecting all spheres of human activity and has also led to far-reaching changes in labour relations.

In order to address the need for a clear delimitation between working and non-working hours for Telefonica workers, the parties have signed a national agreement with a commitment to extend it to all countries, operations and jurisdictions where Telefonica carries out its activities. This shall be done by means of the present annex to the Global Agreement that is currently in force at the company.