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EuroCommerce and UNI Europa agreed on their joint work programme on 6 December 2023. The joint work programme foresees a first joint statement to address the protection that commerce workers need on the front line as violence and harassment from customers grows.

A strong focus on upskilling and reskilling developments will complement the new job profiles that will emerge as the sector grows and becomes more competitive. EuroCommerce and UNI Europa are already committed to preparing for that future. Together they will aim to grow the Large Skills Partnership for the retail ecosystem into to a hub for cultivating collective intelligence in skilling, reskilling and upskilling workers. This will also be achieved through the Skils4Retail project, a four-year blueprint project that will create a pilot vocational training programme to prepare and lead the next generation of commerce workers to the sector.